Privacy Policy

1. Introduction

Tallinn Learning Academy OÜ ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

• Name and contact information (email address, phone number)
• Educational background and German language proficiency level
• Course preferences and learning goals
• Payment information for course enrollment
• Communication records and correspondence

2.2 Technical Information

We automatically collect certain technical information, including:

• IP address and browser type
• Device information and operating system
• Website usage data and analytics
• Cookies and similar tracking technologies

3. How We Use Your Information

We use your personal information for the following purposes:

• Providing German language courses and educational services
• Processing course enrollments and payments
• Communicating about courses, schedules, and updates
• Improving our services and website functionality
• Complying with legal obligations and regulations
• Marketing our services (with your consent)

4. Legal Basis for Processing

We process your personal data based on:

• Contract performance: To provide educational services you've enrolled in
• Legitimate interests: To improve our services and communicate course information
• Consent: For marketing communications and non-essential cookies
• Legal obligation: To comply with applicable laws and regulations

5. Data Sharing and Disclosure

We may share your information with:

• Service providers: Third-party companies that assist in delivering our services
• Payment processors: For secure payment processing
• Legal authorities: When required by law or to protect our rights
• Educational partners: With your consent, for certification purposes

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

• Encryption of sensitive data in transit and at rest
• Access controls and authentication systems
• Regular security assessments and updates
• Staff training on data protection practices

7. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, typically:

• Student records: 7 years after course completion
• Marketing communications: Until you unsubscribe
• Website analytics: 26 months
• Legal compliance records: As required by applicable law

8. Your Rights

Under applicable data protection laws, you have the right to:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate or incomplete data
• Erasure: Request deletion of your personal data
• Restriction: Limit how we process your data
• Portability: Receive your data in a portable format
• Objection: Object to certain types of processing
• Withdraw consent: For consent-based processing

9. Cookies

We use cookies and similar technologies to enhance your website experience. For detailed information about our cookie practices, please see our Cookies Policy.

10. International Data Transfers

Your personal data may be processed in countries outside the European Economic Area. We ensure appropriate safeguards are in place for such transfers, including:

• Adequacy decisions by the European Commission
• Standard contractual clauses
• Certification schemes and codes of conduct

11. Children's Privacy

Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal data from a child under 16, we will take steps to delete such information.

12. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "last updated" date.

13. Contact Information

If you have questions about this privacy policy or wish to exercise your rights, please contact us:

14. Data Protection Officer

For data protection matters, you can contact our Data Protection Officer at: [email protected]

15. Supervisory Authority

You have the right to lodge a complaint with the Estonian Data Protection Inspectorate or the supervisory authority in your country of residence if you believe we have not handled your personal data in accordance with applicable laws.